Transform the Service Agent Experience with BMC Helix Cognitive Automation

BMC Helix transforms the service desk experience across IT and lines of business LOB with cognitive automation. AI and machine learning automate repetitive tasks through auto-classification and routing of tickets.

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Experience

This is The Future of Service and Operations

AI, bots, and RPA are shaping the way work gets done

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Experience

BMC Helix – the Future of Service and Operations Management

BMC Helix is the first and only end-to-end service and operations platform that’s integrated with 360-degree intelligence.

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Experience

Experience the Future of Work with BMC Helix

BMC Helix increases employee engagement and agility delivering fast, accurate service that drastically improves the employee work experience.

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Cloud

Cognitive Services

DevOps & Containers