The Total Economic Impact of CSM

Learn how organizations realized 354% ROI with BMC Helix

Transforming to cognitive service management with BMC Helix helps enterprises deliver modern service experiences with unparalleled speed, accuracy, and cost efficiency. In this Forrester report on BMC Helix, you’ll learn how the service management solution makes it possible to:

  • Improve service desk agent efficiency up to 20%
  • Improve end user productivity with intelligent self-service
  • Achieve full payback in under six months

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