The Benefits of Blending ITSM and ITOM

In an age of tech disruption, minimizing complexity and eliminating boundaries is key to collaboration. BMC Software CTO Ram Chakravarti discusses the benefits of IT service management (ITSM) and IT operations management (ITOM) convergence.

Ram Chakravarti

In this interview, readers will learn about:

  • Why ITSM-ITOM convergence is important
  • How convergence can benefit business
  • BMC Helix’s unique proposition for ITSM-ITOM convergence

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