Organizations often have low or no visibility into the IT resources that run their business services. This lack of insight leads to wasted resources and budgets because companies make buying and usage decisions based on best-guess information.
In some cases, overbuying infrastructure is a risk-avoidance technique. Because of unknown usage and demand growth for business services, IT teams estimate what they need. They then increase that estimate to provide a buffer to minimize the risk of resource exhaustion that can impact customer experience. In a 2019 Research in Action survey, 71% of respondents stated they use manual methods, or guess as to what resources are needed to run their business services.
There also is the issue of having idle or unused resources. For example, an application development team may need extra servers or storage around application development or seasonal projects. To save time, developers and lines of business procure necessary resources with little IT oversight. When these initiatives wind down or lie dormant, those resources sit, unused and wasted.
These practices have become more the norm than the exception in data centers, and these same practices now are being carried into cloud investments.
Public cloud has made it easy for anyone to quickly buy services and resources to meet project needs. Where a little buffer room may be an accepted practice in the data center, it quickly can become expensive when you’re paying a cloud service provider — every minute, hour or day — for oversized and unused services.
As organizations increasingly move into multi-cloud and hybrid-IT environments, spending can easily get out of control without the right planning, visibility, and insights into resources and cost. There are many unknowns: what is being spent and by whom, what project or application is being spent on, and from which budget. Because of this, complexity ramps up, and transparency across the entire IT cloud and hybrid environments becomes murky.
Unresolved, this creates unknown risk and unexpected costs prohibiting enterprises from being future-ready. They need agility to meet changing business demands while balancing risk and cost to the business.
How to Optimize IT Resources and Cost
Gaining end-to-end visibility lets you see around corners across your complex IT landscape — enabling cost savings, greater efficiency, speed, risk mitigation, and the ability to future-proof IT resources.
BMC Helix Optimize enables all these benefits by automating service discovery, utilization, and cost management capabilities that span datacenter and cloud infrastructure.
- Reduce IT infrastructure costs by optimizing resources: Rather than having to employ multiple vendor-specific tools to accomplish visibility into specific environments, BMC Helix Optimize gathers resource usage insights across the entire IT environment, providing a unified view of the IT resources each of your enterprise business services uses. Using this information, BMC Helix Optimize makes cost-efficiency and optimization recommendations that take into account best-practices for cost and workload optimization, and automates many of those optimization actions.
- Eliminates lag in app performance: In complex IT environments built on multiple different technology platforms, it’s difficult to see around corners and gain a full understanding of how the demand on IT resources affects business services and the customer experience. BMC Helix Optimize focuses on providing a unified view of all the various resources susceptible to lag or exhaustion, alerting you to potential performance problems.
- Prevents overspending and overprovisioning: BMC Helix Optimize solutions take an intelligent, automated approach to modeling, forecasting, and optimizing data center and cloud resources and cost. For example, these solutions use machine learning to understand usage and cost patterns, and intelligently right-size and schedule resources, as well as terminate unused resources. Advanced analytics forecast future resource needs and expected cost, so you buy what you need, when you need it.
- Reduces cloud migration risks: Planning cloud migrations can be complicated given the exponential choices in services and configurations. BMC Helix Optimize models cloud resource configurations and performs cost comparative analysis across multiple cloud service providers. By receiving performance benchmarks, you always know what experience your users and customers will have if you choose to migrate.
- Agility through self-service: As the DevOps model continues to push agility and fast delivery, BMC Helix provides stakeholders with a view of how resources run their business services. For example, with self-service functionality, they can optimize their budgets and their costs, leaving time for IT and business to reimage their business of tomorrow.
A future-ready enterprise requires optimal resource use, cost management, and planning for the future to enable speed, agility, and productivity. Get more information about how BMC Helix Optimize can help at bmc.com/optimize.