CIOs ID Three Technologies That Are Shaping Digital Transformation

IT service management of the future will rely on three critical technologies, according to recent IDG research

Regardless of where companies are in their digital transformation efforts, it is known which technologies will shape the transition from a traditional IT service management approach to a predictive, proactive, automated one.  IT leaders say they’re pursuing three main trends or “three Cs” they say are critical to DX: cloud, cognitive capabilities, and containers.

In this tech dossier, gain a deep-level of understanding about where organizations are headed with these critical tools. Readers will learn:

  • What organizations believe are the top DX priorities
  • How companies are leveraging cloud, containers and cognitive technologies
  • Predictions for the future of IT Service Management


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