The Benefits of Blending ITSM and ITOM

In an age of tech disruption, minimizing complexity and eliminating boundaries is key to collaboration.

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Transform IT Operations with BMC Helix Cognitive Service Management

BMC Helix is an end-to-end platform that simplifies that ITOps complexity. It is cloud native and containerized – enabling IT Ops to offload the overhead of managing complex infrastructures.

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A Proactive, Automated Approach to Service Resolution

There is little to no tolerance for downtime. Customers won’t stand for it, and the business incurs significant costs from just one hour of it. In fact, 25% of companies report that average hourly downtime cost of their servers is between $300,000 and $400,000, according to Statista. For 15% of companies, it can go as […]

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BMC Helix builds on a new generation of ITSM and ITOM innovation

Discover how cognitive service management is imperative for your service management strategy

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The future workforce requires intelligent assistant technology

The traditional slow and reactive IT service model isn’t sufficient for the future

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BMC Helix: Helping Companies Blaze Their Own DX Paths

As organizations undergo digital transformation, they are exploring new ways to deliver IT service management. The traditional model of ITSM is changing – and a new way of thinking has arrived with cognitive service management (CSM). CSM brings the enterprises flexibility and choice in the DX journey. With this new technology, organizations can deliver everything-as-a-service […]

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BMC Helix: The Future of Digital Service Management And Why You Should Care

Why businesses need a solution to address today’s complex service challenges

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Podcast: Apotex Shares Innovative Success with BMC Helix Digital Workplace

Not sure how to best serve your multi-generational organization?

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Bank of England Drives Efficiency and Innovation with BMC Helix

With BMC Helix ITSM, BOE found efficiency, productivity and costs savings

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Video: BMC Helix Brings IT Service Management To The Next Level

In a complex, customer-centric environment, ITSM must stand up to today’s demands

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Video: George Washington University turns to BMC Helix Chatbot for campus IT support

New chatbot self-service model is an resounding success

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The Future of IT Service Management

The next big thing in ITSM is Cognitive Services. Are you ready?

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