Experience the Future of Work with BMC Helix

BMC Helix increases employee engagement and agility delivering fast, accurate service that drastically improves the employee work experience.

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University of Kansas Transforms ITSM to Cognitive Service Management

Learn how the University of Kansas Health Systems transformed their ITSM to Cognitive Service management with BMC Helix.

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Transforming the Student Experience at The George Washington University with AI

The George Washington University transforms service management into an easy, intuitive, omni-channel experience through BMC Helix Digital Workplace and BMC Chatbot backed by IBM Watson.

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BMC Helix: A transformation agent for change

Discover how cognitive service management is imperative for your service management strategy

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Intuitive, Cognitive Technologies Are Changing the Business and Its Workforce

As companies deploy digital transformation (DX) strategies, cognitive technologies continue to change the skills their workforce needs.

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Intuitive, Intelligent User Experiences Require a Human Focus

Incorporating a persona-based approach for IT service delivery can increase productivity, accuracy, and speed — and help trim costs. The workforce and workplace rapidly are changing. Demographically, millennials and digital natives expect the same personalized, intuitive experiences they have at home. Meanwhile, cloud and mobility have changed how and where work gets done. A persona-based […]

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The future workforce requires intelligent assistant technology

The traditional slow and reactive IT service model isn’t sufficient for the future

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BMC Helix: Helping Companies Blaze Their Own DX Paths

As organizations undergo digital transformation, they are exploring new ways to deliver IT service management. The traditional model of ITSM is changing – and a new way of thinking has arrived with cognitive service management (CSM). CSM brings the enterprises flexibility and choice in the DX journey. With this new technology, organizations can deliver everything-as-a-service […]

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BMC Helix: The Future of Digital Service Management And Why You Should Care

Why businesses need a solution to address today’s complex service challenges

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Podcast: Apotex Shares Innovative Success with BMC Helix Digital Workplace

Not sure how to best serve your multi-generational organization?

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Bank of England Drives Efficiency and Innovation with BMC Helix

With BMC Helix ITSM, BOE found efficiency, productivity and costs savings

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Video: BMC Helix Brings IT Service Management To The Next Level

In a complex, customer-centric environment, ITSM must stand up to today’s demands

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