BMC Helix: Explaining Different Business Outcomes

The BMC Helix difference means considering everyone in the enterprise when it comes to ITSM

BMC Helix takes a takes a holistic approach across the enterprise. The solution considers the needs of users, agents, and developers and their role in service management. This video provides an overview of how BMC Helix delivers on three critical values:

  • Speed: Container-ready with powerful cognitive capabilities drive faster service
  • Cost Savings: Containers enable considerable operational flexibility and efficiency at scale
  • Accuracy: Embedded AI, machine learning, and automation increase the accuracy of updates and resolutions

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