Cognitive Services

Transform IT Operations with BMC Helix Cognitive Service Management

BMC Helix is an end-to-end platform that simplifies that ITOps complexity. It is cloud native and containerized – enabling IT Ops to offload the overhead of managing complex infrastructures.

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Cloud

Optimizing IT Resources and Cost for Future-Readiness

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Cognitive Services

A Proactive, Automated Approach to Service Resolution

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Experience

Transform the Service Agent Experience with BMC Helix Cognitive Automation

BMC Helix transforms the service desk experience across IT and lines of business LOB with cognitive automation.

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Experience

Experience the Future of Work with BMC Helix

BMC Helix increases employee engagement and agility delivering fast, accurate service that drastically improves the employee work experience.

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Experience

University of Kansas Transforms ITSM to Cognitive Service Management

Learn how the University of Kansas Health Systems transformed their ITSM to Cognitive Service management with BMC Helix.

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Experience

Transforming the Student Experience at The George Washington University with AI

The George Washington University transforms service management into an easy, intuitive, omni-channel experience through BMC Helix Digital Workplace and BMC Chatbot backed by IBM Watson.

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Cognitive Services

BMC Helix builds on a new generation of ITSM and ITOM innovation

Discover how cognitive service management is imperative for your service management strategy

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